Sunday, May 11, 2008

Some thoughts from my trip

So here is how my trip went last week. Thursday May 1, drove to Columbus, OH to see the parents with new baby, Madeline. Friday, drove down to Athens, OH, home of Ohio University, for an alumni event. I came in 5th out of 75 in the poker tourney, so that was nice. Saturday, did alumni event things. Sunday, drove back up to Columbus for Maddie's baptism. Monday was a regional member meeting in Columbus. Tuesday drove to Indianapolis and did another regional member meeting. Wednesday drove to Cincinnati for yet another regional member meeting, then drove back up to Columbus to stay at my folks and meet the wife and kid who had gone up to Detroit to see my in-laws. Thursday, May 8 - drive back home to VA. WHEW!

Anyway, here are my thoughts from this long adventure.

- 2008 Nissan Altima - nice rental car. Big fan.
- Towne Place Suites by Marriott - nice hotel. Big fan.
- I highly recommend meetings at Ruth's Chris. Great food. The name draws more attendees. And the costs are usually cheaper than a hotel.
- People really do remember good customer service. That is something I wish everyone would take note of. Your customers will remember you if you provide good customer service. Bad service is becoming the norm, so good service sticks out more.
- I am caught in the middle of two polar opposite mindsets. Sleep is a wonderful thing vs. there is too much to do, sleep when you are dead. I don't see this one resolving itself anytime soon.
- Columbus is a test market for many businesses. Its demographics mirror the overall demographics of the nation, so it is a common test market. I had a Mushroom swiss angus burger at McDonalds. Not bad. Seemed more like something Burger King or Wendy's would do. My guess is Wendy's would have done it better.

A few more trips coming up. I will try to have something more focused next time.

1 comment:

Tony Rossell said...

Thanks for the update. You have so much on your plate that you are going to need a bigger plate. Tony